Store Manager, Retail & Store Manager

The Role (AKA:

The Person Who Makes Everything Run Smoothly) As our Retail Store Manager , you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well-oiled machine. You’ll be hands-on, people-focused, commercially switched-on, and not afraid to roll up your sleeves. What You’ll Be Doing Leading, motivating, and developing a small, friendly team Keeping stock levels sharp and supplier relationships strong Making sure the store looks great, feels welcoming, and runs safely Driving sales through smart merchandising and local promotions Handling customer queries, bespoke orders, and the occasional curveball Owning health & safety and compliance Reporting on KPIs and helping shape future store strategy What You Bring Proven retail management experience (DIY/hardware/trade = big bonus) Confident leadership and people-management skills Commercial awareness and a practical, problem-solving mindset Strong communication and customer service instincts Comfortable with EPOS systems and basic financial reporting A genuine interest in DIY, home improvement, or tools (we love that stuff) Perks & Benefits Competitive salary  bonus scheme Staff discount on everything (dangerous if you love tools) Training and development opportunities A supportive, community-focused team who actually enjoy working together Ready to Build Something Great?

If you’re a natural leader who loves retail, thrives in a hands-on environment, and gets a buzz from helping customers solve problems, we’d love to hear from you.