TPS Parts Sales Executive Apprenticeship VWG - TPS

TPS was the first trade operation to be owned and run by an automotive manufacturer - Volkswagen Group UK Limited. This means we can offer the ultimate trade experience delivering Volkswagen Group Genuine Parts to our customers daily. Every TPS Centre's extensive parts stock is maintained by the Volkswagen Group and is dedicated to the needs of our local trade customers.

We're still growing and constantly evolving to meet the needs of our customers. There has never been a more exciting time to join our business and be part of our team.

• Inbound and outbound call handling.
• Take cash and credit card transactions.
• Deliver excellent customer service.
• Use strong communication skills.
• Apply good IT skills to provide product knowledge and advice to customers.
• Maintain accurate paperwork for centre and customer records.
• Efficiently process customer orders.
• Contribute to the delivery of sales targets.

We offer a fully rounded apprenticeship program that includes:

• Virtual classroom remote learning.
• Face‑to‑face block release weeks at our state‑of‑the‑art training centre.
• Travel to the Volkswagen Group National Learning Centre in Milton Keynes, with all costs covered (travel, accommodation, meals).
• Mentor support in the workplace.
• Outward Bound personal development week.

Upon successful completion of the 17‑month programme you will receive:

• Level 2 Retailer Standard.
• Brand‑specific certifications.
• Scotland / Wales / Northern Ireland qualifications:
  Level 2 / Level 5 Customer Service Apprenticeship.

GCSE grades 9‑3 (A‑D) or equivalent in English, Maths and one other subject. In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A‑D or above in English, Maths and either a Science or Technical subject. Equivalent grades include:

• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Essential Skills (Wales)
• Functional Skills Level 2
• Core Skills (Scotland)

Our ideal Parts Sales Executive apprentice will be an outgoing, confident and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

• Enthusiasm and willingness to learn.
• Teamwork.
• Strong communication.
• Customer service.

Enjoy excellent earning and progression opportunities once you complete your apprenticeship. Training is fully covered, and you will develop life skills such as teamwork, leadership and communication while working both behind the scenes and at the front desk.

TPS are looking for the next generation of Parts Sales Executives to join their sites across the UK through the Volkswagen Group apprenticeship programme.

Employer website (Use the "Apply for this Job" box below).-tps