Sales Executive -Branded

Do you thrive on a challenge?

Are you driven by reaching goals?

Do you enjoy building relationships?

We are looking for someone proactive, confident and a fast learner to join our small team with big growth dreams.

This Sales Exec role is a hands‑on position at the heart of our business‑you’ll be the primary point of contact for our customers while actively driving growth for Fikkerts Bath, Body & Home Fragrance. Experience in sales or account management is valuable, but the right attitude and personal qualities matter most.

What We're Looking For

This role suits someone who genuinely enjoys talking to people. You’ll need to be:

• Outgoing and confident
  - Comfortable picking up the phone, building rapport, and having sales conversations
• A natural problem-solver
  - You stay calm under pressure and find solutions rather than passing issues along
• Highly organised
  - Able to juggle multiple customers, orders, and priorities without dropping the ball
• Accurate and detail‑oriented
  - Order processing and customer records need to be spot‑on
• Adaptable
  - Happy moving between service queries and sales calls, adjusting your approach as needed

The Role

You’ll split your time between delivering outstanding customer service and generating new sales opportunities within the Branded team, focusing on the Fikkerts brand. Day to day, this means:

Sales & Growth

• Promoting Fikkerts Bath, Body & Home Fragrance to new and existing customers
• Leading outbound campaigns to expand our retailer network
• Actively upselling and identifying growth opportunities within your customer base.

Customer Service

• Managing incoming enquiries and resolving issues with a solutions‑first mindset
• Processing orders accurately and coordinating with Despatch to ensure smooth delivery
• Building genuine relationships with stockists through consistent, helpful communication

Why Join Us?

You’ll be part of a team focused on growing our branded category, with real ownership over customer relationships and the satisfaction of seeing your efforts directly impact sales. The branded team is part of a wider cosmetics business specialising in skincare manufacture, using quality natural ingredients to create premium products.

Benefits:

• 37.5 hour week;
  Mon
  - Fri; 8am to 4pm
• Company Bonus Scheme
• Quarterly Incentives
• Long service award
• Company pension
• Employee discount
• Free on‑site parking

Salary:
Up to £30,000 per annum