Apprentice Parts Sales Advisor – Automotive​/Trade Supplier; DAF Trucks

Introduction

As an Apprentice Parts Advisor with one of the UK’s leading DAF Truck dealerships, you’ll receive paid training, hands‑on experience and a Level2 qualification – with travel and accommodation to the DAF Academy covered. It is a great first step into customer service, with the potential to progress to a Level3 qualification.

Ford&Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK, employing over 800 staff while remaining a family‑run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), the company has a rich history and a commitment to excellence, making it an ideal place to launch a rewarding career in the heavy‑vehicle industry.

As an Apprentice Parts Sales Advisor, you’ll learn how to work in a fast‑paced parts department and develop key skills in:

• Safely storing and organising parts
• Receiving, checking, and handling stock deliveries
• Processing customer orders and payments
• Using computer systems to manage parts and orders
• Identifying, sourcing, and ordering parts for vehicles
• Assisting with customer enquiries and offering product advice when needed
• Monitoring and solving customer problems / enquiries
• Following key company procedures and working as part of a team

After this apprenticeship you can expect:

• Potential for further study, with a progression route to a Level3 Customer Service Specialist qualification, for suitable graduates
• A potential full‑time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
• Future prospects that are endless for apprentices who develop a highly regarded set of skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working

• Essential – GCSE English, grade 4
• Essential – GCSE Maths, grade 4

Course:
Trade supplier (Level2)

Level: 2

Route:
Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Week:
Monday–Friday, 8:00am– 4:30pm (one early finish per week)

Expected Duration: 1

Year3

Months

Training Provider: SKILLNET LIMITED