Sales Administrator & Parts Coordinator

Position: Sales Administrator & Parts Coordinator
Sales Administrator & Parts Coordinator

Location:

Peterborough, UK

Hours:

25 Hours Per Week (Apply online only) OR (Apply online only)
Salary: £20,000 to £22,500 depending on experience

The Role We are looking for an organised and customer-focused Sales Administrator & Parts Coordinator to support our client's sales and aftersales activities. This is a varied role that combines sales administration, customer service, and spare parts coordination.

The successful candidate will be responsible for processing customer enquiries and orders, preparing quotations, coordinating spare parts requests, and providing administrative support. The role requires excellent attention to detail, strong organisational skills, and a professional approach to customer service.
Prepare and process customer quotations, sales orders, and invoices
Maintain accurate customer and order records within company systems
Support the sales team with administrative tasks and documentation
Coordinate deliveries and communicate order updates to customers
Assist with the preparation of reports and general office administration
Ensure all customer correspondence is handled professionally and efficiently
Manage incoming spare parts and service enquiries via phone and email
Identify customer requirements and recommend suitable replacement parts, accessories, and upgrades
Generate quotations and actively follow up
Promote maintenance agreements, spare parts packages, and product upgrades
Develop relationships with existing customers
Support service engineers by sourcing and coordinating required parts
Maintain accurate pricing and parts recordsRequirements
Previous experience in sales administration, customer service and internal sales
Strong communication skills with a confident telephone manner
Excellent organisational and administrative abilities
Proficiency in Microsoft Office, particularly Excel, Outlook, and Word
Strong attention to detail and accuracy
Customer-focused attitude with a proactive approach

What We Offer
Competitive salary
Pension contribution
Opportunity to develop within a growing business
Training
A supportive and collaborative team environment

This role is ideal for someone who enjoys combining administration, customer service, and sales within a growing business focused on delivering practical solutions that help customers work more safely and efficiently