Business Development Manager

As a Business Development Manager, you will be accountable for an existing customer base, adding additional revenue by proactively up-selling and cross-selling products and services. Your duties will include:

• Meeting set revenue, churn, and cross-service targets
• Renewing customers' existing services with a strong emphasis on up-selling the existing base and driving additional revenues
• Preparing and presenting proposals and presentations to corporate standards, ensuring these are accurate and are tailored to the specific opportunity
• Actively and successfully managing the sales process, needs analysis, value proposition, proposal negotiating, close and handover to the Provisioning Team and continuing to manage the relationship
• Submitting weekly and monthly sales forecast and reports as required
• Reviewing existing customers' current services in a proactive manner to ensure they are best informed on how to truly utilise the products they have
• Ensuring all productivity and performance KPIs are met and reported on in a timely and accurate manner
• Maximising revenue and margin generation achieving monthly, quarterly, and annual sales targets
• Obtaining additional information where possible to maximise customer contact details and build strong lasting relationships
• Engaging with multiple customers on a daily basis and developing product roadmaps

Skills and Experience:

• 3+ years of account management experience as a minimum (3-5yrs desirable)
• Previous IT or Telecoms experience is preferred
• A track record of continuous professional growth
• Extremely organised and professional, with a results-focused mentality
• Strong background in presenting products and solutions via both face-to-face and online to C-Level
• Excellent all-round interpersonal and communication skills with the capacity to manage/influence all levels (internally and externally)
• Excellent presentation skills with an inherent ability to close business opportunities and spot additional opportunity in a warm customer base
• Strong verbal, written, and presentation skills
• Excellent customer relations skills
• Salary: £35,000 to £40,000 basic + Commission (OTE £80,000 uncapped) - salary is dependent upon experience
• Company laptop and mobile phone
• 23 days annual holiday + Loyalty Days + 8 bank holidays
• Pension with employer contributions
• Medicash Health Benefit
• On-site parking
• Wellness programmes
• Company events and incentives

Working Hours
: 9:00 am to 5:30 pm, Monday to Friday (40 hours per week)

Location: Peterborough office with regular travel to customer sites