Senior Revenue Operations Analyst

WHAT WE ARE LOOKING FOR & IDEAL CANDIDATE

Convera is seeking an experienced and motivated Sales Operations Lead to d eliver programs and capabilities that drive productivity for our GTM organization. This highly visible and global role requires a leader with a deep knowledge of modern B2B sales processes and motions and a proven record of successfully implementing these practices to improve sales performance. The Sales Operations Lead will define business requirements and collaborate cross-functionally to implement programs and solutions across a suite of productivity platforms.

Central to this role is serving as a bridge across GTM, marketing, product, and technology to drive a strategic initiative to transform the Convera CRM and implement a modern sales and marketing technology stack . In addition, the Sales Operations Lead will be a key contributor to processes, data, and analysis to support GTM performance and productivity across industry segment s , markets, and product lines .

The ideal candidate brings exceptional data analysis capabilities, strong program management skills, and an ability to communicate complex issues and challenges in a manner that is clear and easy-to-understand .

• Define business requirements and implementations for new and existing processes and programs across the global revenue functions (GTM, marketing) for both direct and indirect business models .
• Lead the implementation of a globally consistent sales processas a key contributor to theConveraCRM transformation.
• Support business leaders in the strategy, design, delivery of Salesforce-based reporting and user experience includingpipeline performance insights, forecasting,and territory and portfolio management.
• Oversee and provide direction on the implementation of the CRM r oadmap; including new functionality, objects , fields, formulas, page layouts, and record types in our global CRM ( Salesforce ) .
• Driveprojectprioritization and business requirements gatheringwith technical teamsleveragingagile development best practices; attend sprint retrospectives to ensure programs are completed withhigh standards.
• Gather and refinebusiness requirements to develop reporting, automate,and document processes and analyze data.
• Collaborate with Sales Enablementto develop and drive adoption plans for new capabilities, releases, and processes.

• 5 + years of experience in B2B sales or marketing operations with direct responsibility for the processes, people, and technology to support scaled sales and marketing motions.
• 3 + years of expe rience with advanced S alesforce use cases; certified S alesforce users/administrators are preferred.
• Mastery of B2B sales and marketing best practices around lead management , territory management, pipeline forecasting, and CRM.

• Creative problem-solver with a growth mindset; actively and intuitively seeks ways to simplify process and improve performance
• Demonstrated sound business judgment and the ability to think strategically about a quickly growing business alongside the interest and ability to dive into tactical details
• Strong analytical and quantitative skills; ability to use research, hard data and metrics to challenge assumptions, generate credible forecasts, and solve problems
• Comfortable with ambiguity - able to set strategic direction and execute effectively in a global, matrixed organization
• Exceptional written and verbal communication skills, capable of owning and writing complex documents and presenting/influencing VP+ stakeholders

• The ideal candidate would be based in Peterborough, London or New York

Convera is a global leader in commercial payments that powers international business by moving money with…