Call Centre Agent

Call Centre Agent – Trade Mastermind (End-to-End B2B Sales)

Location:

Peterborough HQ
Salary: £27,000 - £30,000 + uncapped commission
OTE: £45,000 - £65,000+
Bonuses:
Ticket sales commission + attendance override bonuses
Package:
Full sales training, fast progression, private healthcare, pension

Join a High-Performance Sales Team at One of the UK's Fastest-Growing Education Companies

Trade Mastermind is the UK's leading business education and coaching company for the construction industry. Founded by BBC The Apprentice winner Joseph Valente, the company has helped more than 5,000 trade business owners grow their companies, achieving an average of 370% growth in their first year.

We are hiring Call Centre Agents to join our high-energy outbound sales team, selling £97 Discovery Day business training events. This is a full end-to-end sales role where you will book your own clients, manage them throughout the sales journey, and close face-to-face sales on the day of the event.

The Role – End-to-End Sales Ownership

You will be responsible for managing the entire client journey, including calling warm outbound leads, selling tickets to Discovery Day events, booking clients onto events, building and managing your own sales pipeline, following up and nurturing prospects before the event, meeting clients face-to-face on event days, and closing sales in person when they arrive. You will be both the first point of contact and the closing point of the Trade Mastermind sales process.

What You'll Get

The role offers a base salary of £27,000 to £30,000, uncapped commission, commission on ticket sales, monthly incentives, full sales training, daily coaching, and fast-track progression opportunities into Team Leader or Manager positions. You will also receive 20 days of annual leave plus bank holidays and access to the new 20,000 sq. ft. Trade Mastermind University HQ.

What You'll Do Day to Day

Your daily responsibilities will include making a high volume of outbound calls to warm leads, converting business owners into Discovery Day attendees, building and managing your own sales pipeline, using structured follow-up and objection-handling techniques, tracking KPIs and working to clear performance targets, delivering professional and confident sales calls, and meeting clients in person to close sales during event days.

What We're Looking For

Candidates must have a minimum of three years' outbound phone sales experience, a proven track record of closing sales, strong pipeline management and follow-up skills, experience working in target-driven environments with high call volumes, and excellent objection-handling and communication abilities. We are looking for confident, energetic, resilient individuals with a competitive and results-driven mindset.

This Role Is Not For

This position is not suitable for inbound-only sales professionals, appointment setters without closing experience, individuals who are uncomfortable working towards targets or handling high call volumes, or anyone who does not want face-to-face sales responsibilities.

Career Progression

Trade Mastermind is growing rapidly, and high performance is rewarded quickly. Career progression opportunities include Senior Sales Executive, Team Leader, Telesales Manager, High-Ticket Business Development Manager, and Sales Manager or Division Lead roles. Promotion is based on performance rather than length of service.

If you want full ownership of the sales journey, uncapped earning potential, and genuine opportunities for career growth, this is the role for you