Housing Support Officer

Housing Support Officer (HSO)

Location:

Peterborough
Salary: £29,120 per annum

Hours:

40 hours per week

About the Role

We are seeking a motivated and compassionate Housing Support Officer to support residents in supported accommodation. You will help individuals sustain their tenancies, build independence, and access essential services, while ensuring properties are safe and well managed.

A full UK driving licence and access to a vehicle is essential.

Key Responsibilities

Provide one-to-one, face-to-face support to residents, including budgeting, benefits, and daily living skills

Carry out regular reviews, risk assessments, and support planning

Deliver crisis intervention and respond to safeguarding concerns

Support access to external services such as healthcare, employment, and training

Conduct property inspections and report maintenance or safety issues

Assist with tenant move-ins, inductions, and void management

Maintain accurate records and respond to tenancy issues or low-level ASB

Ensure compliance with safeguarding, housing legislation, and service standards

What We're Looking For

Experience in supported housing or working with vulnerable adults

Knowledge of housing, benefits, and safeguarding

Strong communication and organisation skills

Ability to manage a caseload effectively

Enhanced DBS (or willingness to obtain)

Full UK driving licence and access to a vehicle

Desirable:

Level 3 qualification in Health & Social Care or Housing

Experience in homelessness or support services

Apply Now

Join a service that makes a meaningful difference in people's lives every day