Support Team Apprentice

CDD Services provides procurement services and systems to anumber of NHS organisations including County Durham and Darlington NHSFoundation Trust. CDD Services Systems Support Team is responsible for the provision of an effective, efficient and professional procurement system and information service to all stakeholder organisations.

CDD Services is looking for an apprentice toassist the Support Team in a range of duties.

The procurement function performs an essential role and this exciting opportunity could offer you a real chance to make a difference to the service and a career start within procurement.

Resolutionof all helpdesk calls from Cardea end-users and subsequent logging and maintenance of electronic database.

To undertake a variety of system administration duties in relation to the electronic purchase order system which will include user setup, profiles,branch / delivery setup and template maintenance, etc.

Tofacilitate product returns, credits, invoice queries and carriage charges.

The postholder will be part of a team which provides an effective and efficientpurchasing service to CDD Services, CDDFT, TEWVFT & OFT stakeholdersincluding the appropriate sourcing and purchasing of low value goods/services.

Participating in stakeholder user groups to support the achievement of VfM for CDD Services stakeholders.

Workswithin standard operating procedures/work instructions and relevant Policies and Procedures.

Works closely with all procurement, purchasing and materials management staff within

CDD Services.

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

The post holder will report directly to the Systems Manage rand will work closely with all procurement, purchasing and materials management staff within CDD Services.

The post holder will support the provision of an effectiveand efficient procurement system and information service to all CDD Services stakeholders.

The post holder will support the provision of information that supports purchasing best practice to CDD Services, CDDFT, TEWVFT & OFTstakeholders when sourcing goods and services, facilitating quotationexercises, processing requisitions and expediting orders. Liaising directly with suppliers and/or National/Regional Procurement Hubs to progress quotation exercises/minicompetitions to achieve both quality and VfM outcomes for the Trust and/or Consortium Organisations.

The post holder will interact with a range of stakeholders across the consortium in performing their function in line Trust standards and industry best practice.

The post holder will learn to understand the stakeholder organisations SFIs and associated polices.

• PC and keyboard skills

• GCSE Maths and English Grades A*- C or 9 - 4 (or equivalent)

• Experience of working in an administrative role providing levels of customer service

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.