Support Services Administrator; Forensic Services

Hours

Full time – 37 hours per week, Monday – Friday.

Permanent.

We’re looking for a highly organised and motivated Support Services Administrator to join our Forensic Services team at Peterlee.

This is a fascinating opportunity to play a key role in supporting criminal investigations by helping to manage the submission and processing of forensic exhibits and biometric samples. Working within the Forensic Submissions team, you’ll be responsible for a range of administrative and record‑keeping activities that ensure forensic evidence is managed accurately, securely and in line with legislative requirements.

As part of a busy and supportive team, you’ll work closely with investigating officers, forensic service providers and external partners to ensure forensic submissions are processed efficiently and that the integrity of exhibits is maintained throughout.

• Provide advice and support to investigating officers on forensic submission procedures, documentation and exhibit packaging.
• Receive, process, dispatch and return forensic exhibits and evidence in accordance with force procedures.
• Process DNA samples and associated records in line with legislative requirements and national timescales.
• Record and manage forensic results, invoices and associated information, ensuring accuracy and resolving any discrepancies.
• Maintain accurate records and management information to support the monitoring and evaluation of forensic submissions.
• Liaise with internal and external stakeholders, including forensic service providers and national agencies, to resolve issues and support operational policing.
• Contribute to the continuous improvement of systems, processes and procedures within the Forensic Submissions team.
• Keep up to date with changes in legislation, national guidance and forensic working practices.

We’re looking for someone who can thrive in a fast‑paced environment and manage competing priorities while maintaining a high level of accuracy and attention to detail.

• Experience working in an administrative or business support role.
• Strong organisational skills with the ability to prioritise workloads effectively.
• Excellent communication and interpersonal skills, with the confidence to work with a wide range of colleagues and stakeholders.
• The ability to work calmly and accurately under pressure and meet tight deadlines.
• Good IT skills and experience using computerised systems.
• The ability to handle sensitive and confidential information with discretion.
• A positive and flexible approach to teamwork and service delivery.

It would be advantageous if you have an understanding of the Criminal Justice System or a relevant qualification in areas such as Forensic Science or Crime Scene Science.

This is a permanent role subject to a six‑month probationary period.

We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.

We are proud members of the Business Disability Forum and, as a Disability Confident Leader, are committed to offering an interview to disabled applicants who meet the essential criteria for the role.