Customer Advisor: Empathy‑Driven Claims Guide (Hybrid
Job in
Peterlee, Durham County, SR8, England, UK
Listed on 2026-08-23
Listing for:
Allscreens Nationwide Ltd
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Northgate Insurance Services in Peterlee is seeking a Customer Advisor to guide customers through their claims process, providing reassurance and support after an accident. This is a role that values empathy, clear communication, and a dedication to helping people in stressful situations.
The position offers a 37.5-hour work week with shifts between 8am–9pm on weekdays and 8am–6pm on weekends, a starting salary of £25,004 with potential increases as experience grows, and a hybrid working
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