Exams Manager

Responsible to: Executive Director MIS and Exams

Hours: Full time

Imperial Recruitment Group are delighted to be partnering with East Durham College on a retained basis to support the appointment of a Exams Manager

Main purpose:

To lead the development and delivery of the following cross college services:

Exam registrations, entries and certification.

Student achievement data and related management information.

Organisation of exam sessions, invigilation and online testing.

To provide an efficient, effective and timely Examination Service for staff and students across the College ensuring entries, registrations and results are accurately collated and recorded in accordance with College Policy and Awarding Organisation regulations.

Ensure the efficient and effective management and running of College Examinations and awards function in line with JCQ and Awarding Organisation regulations.

Provide advice to the management and senior management teams on examination matters.

Ensure security arrangements are in place for all examinations in line with JCQ and awarding organisation regulations.

Identify and monitor the principal significant risks associated with the delivery of examinations across the College.

Work with Management Information Systems leads to ensure the ongoing development of the Pro Solution Exams module and to further develop the use of Pro Solution in registrations and results and streamline the administration of examinations whilst ensuring timely and accurate recording of exams data.

Develop and implement appropriate procedures for the recording of student achievement data and for progressing incomplete achievement data before funding deadlines.

Plan, manage and monitor the Exams budget and report on the cost of college registration, examination entry and certification fees for each awarding organisation.

Set and clearly articulate the standards and service levels required for the service, including key performance indicators and ensure that those standards are consistently achieved or exceeded.

Lead the planning, co‑ordination and prioritisation of the work of the Exams Team, ensuring full and accurate exams data is recorded in a timely manner whilst delivering a high‑quality customer‑focused service.

Ensure that appropriate Access Arrangements are put in place in accordance with appropriate referrals made in line with College policy.

Ensure exam sessions are appropriately organised, timetabled, communicated and are well executed.

Ensure there is sufficient capacity to invigilate exams and online tests including the appropriate number of trained external and internal invigilators in line with the College’s agreed policy.

Ensure the service is underpinned by robust procedures and work cooperatively with Curriculum Teams and other teams within the College in order to maximise efficiency and maintain effective levels of processing during varying levels of demand.

Provide effective leadership and line management to ensure that staff are effectively organised to carry out their duties, and consistency and quality are maintained throughout the Exams Team.

Lead processes relating to continuous improvement of the service including the performance management reviews and quality improvement processes.

Provide clear, accurate and timely reports to management, senior management and partner agencies on matters relating to the responsibilities of the role.

Lead staff development sessions including JCQ general regulations for curriculum staff, invigilation training, awarding organisation regulations and exam processes.

Assist with enrolment and other administrative duties during peak periods.

Work at any of the College sites on a temporary or indefinite basis.

Other Duties relevant to all EDC employees

Participate in the College Performance Appraisal Development Programme, agree an action plan and undertake the required training in order to update skills and meet the requirements of the College and Departmental Strategic Plan and Service Standards.

Undertake any other duties, appropriate to the grade of the post, as required from time to time.

Comply with College Policies and Procedures and the Staff Code of Conduct.

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