Energy adviser

Hours:

Part Time-20hoursper week-must include a Friday morning, and at least a half day on Wednesday or Thursday

Interviews:
Interviews will take place on either Monday 16thMarch or Wednesday 18thMarch. Please ensure your availability on these dates.

If so, the Energising East Durham  Programme needs you! Our mission is to provide trusted, expert advice on home energy savings through1-1 casework, engagementeventsand advice clinics in local communities.

This role is perfect for someone who wants to take practical action on climate change and enjoys working with people.

Funded by the National Lottery Community Fund until October 2029. Energising East Durham is a community led response to the energy crisis and the climate emergency in the 27 towns and villages of the East Durham coast.

East Durham Trust is seeking a motivated Energy Adviser to support delivery of energy-related projects across East Durham. This role involves working as part of a team of seven, collaborating with the community and various stakeholders on programme delivery.

The Trust is an exciting place to work and offers a genuine opportunity to impact positively and bring about genuine change in the communities of East Durham. This post offers the chance to work alongside an experienced team to deliver a programme connected to that literally transforms lives.

Development opportunities may be possible as the organisation grows and evolves.

• Engage the community in energy conversations
• Conduct home assessments.
• Provide energy efficiency advice to community members.
• Engage the public at energy efficiency events and advice clinics.
• Recommend behaviour changes and home improvements to reduce carbon emissions.
• Offer information on home improvements to decarbonise energy use at home.
• Work flexibly, including some evenings and weekends.
• Promote the service through word of mouth, online and offline media.

The base of operations for the Energising East Durham programme is Community House in Peterlee. The Energy Adviser will be working around East Durham to meet our communities where they are and may, at times, work within other settings and services.

• Engage with the public sympathetically and confidently.
• Complete any necessary Energy Adviser training.
• Provide accurate and knowledgeable advice on household energy savings.
• Guide individuals through the Fairer Warmth home action plan process.
• Support vulnerable and non-digital individuals with advice.
• Commit to delivering energy-saving advice at community events.
• Stay updated with technical and practical information to deliver high-quality energy advice.

• Promote and implement sustainable energy practices within stakeholders, partners and the community.
• Advocate for renewable energy solutions and energy-efficient technologies in the community.

• Customer service or people-facing experience – you must enjoy engaging people in conversation and learning!
• Excellent verbal and listening skills, with a good dose of empathy.
• A friendly and professional attitude towards the public.
• Interest in and knowledge of energy efficiency measures and ways to save and decarbonise energy at home (full training provided).
• Ability to work independently and identify opportunities to extend the service.
• Organised and reliable with good time management.
• Computer-literate and comfortable using digital tools to give and track advice.
• Enthusiasm for combating climate change by reducing and decarbonizing energy use.

• All needed training will be provided.
• Follow-up online modules for additional skills and training on the provided online tool to create energy efficiency plans.
• Additional training and support as needed, with funded training available for those wishing to progress.
• Basic computer skills required to operate a tablet device during advice sessions and log interactions into a database.
• You…