Receivables Clerk

County Durham & Darlington NHS Foundation Trust

The closing date is 20 July 2026

We are looking for an enthusiastic, friendly and motivated individual to join the Financial Services team based at The Whitehouse Business Park, Peterlee.

The successful applicant will provide support to the Accounts Receivable Team. This small, friendly and supportive team is led by a Team Leader, with reporting lines to the Financial Accountant and Financial Services Manager.

This role offers an excellent opportunity for someone looking to develop a career in finance, particularly if they have already gained experience in administration, data inputting or a similar office‑based environment.

The ideal candidate will be able to work effectively using their own initiative while also contributing positively as part of a team. Excellent communication skills, attention to detail and a flexible approach to work are essential.

• Competitive salary plus generous NHS Pension
• 27 days annual leave plus bank holidays, increasing at service intervals; pro rata for part‑time working
• 24/7 Employer Assistance Programme
• Hybrid flexible working to support work‑life balance

• Produce invoices and credit notes using a computerised system.
• Deal with account queries and credit control.
• Complete any other duties as delegated.

The Accounts Receivables Clerk will be supported in their role by the Section Head – Receivables, Receivables Clerks and the wider Financial Services Team. The post holder will be responsible for:

• Production and dispatch of accounts receivable invoices and credit notes in accordance with Trust policies and procedures using the computerised accounting system.
• Creating and maintaining new customer accounts accurately.
• Responding to queries received by telephone, email or letter in a timely and professional manner.
• Managing customer account queries, including investigating the originating source to verify the validity of charges.
• Chasing payment of debts owed to the Trust to ensure income is received in line with agreed payment terms.
• Producing and issuing reminder letters and statements in accordance with the Trust’s debt recovery policy.
• Working as part of the wider Financial Services Department and developing effective working relationships with colleagues across the organisation.
• Ensuring departmental standards and agreed deadlines are consistently met.
• Undertaking any other duties as may be delegated from time to time.

• Good computer skills with experience of the Microsoft Office Suite, particularly Excel and Word.
• Confident and accurate data input skills.
• Good verbal and written communication skills.
• Ability to answer routine financial queries, ensuring responses are understandable and professional.
• Ability to work to all routine and ad‑hoc deadlines.
• Basic organisational skills.
• Appreciation of the NHS Finance regime.
• Ability to input data into the financial accounting system.

• Experience in raising a high volume of invoices and credit notes.
• Experience with working within an Accounts Receivables Function.
• Experience of working within an NHS Accounts Receivables Function.

• Minimum of 5 GCSEs or equivalent (A*-C or Grade 9‑4), including Maths and English.
• OR
• Track record of working within an Accounts Receivable function.
• Business Administration or Financial qualifications.

• Positive, friendly and approachable attitude.
• Motivated.
• Ability to work under pressure.
• Ability to work both in a team and alone.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check will be required.

County Durham & Darlington NHS Foundation Trust

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates.