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Sales Team Manager: Lead & Elevate Customer Outcomes
Job in
Peterlee, Durham County, SR8, England, UK
Listed on 2026-08-18
Listing for:
Northgate Insurance Services
Full Time
position Listed on 2026-08-18
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Northgate Insurance Services is seeking an experienced Team Manager for our Peterlee contact centre. You will lead a team of sales advisers, coaching them to deliver excellent customer outcomes and hit key performance targets, while acting as a primary escalation point for customers.
The role includes regular 1:1s, coaching, training, and quality monitoring to foster a supportive, high-performance culture aligned with our values.
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