Cover Team Manager

At Nova Care Group, we deliver safe, consistent and personalised care to young people up to the age of 25. Our Cover Team plays a vital role in maintaining continuity, stability and high standards of care across our services – and this is where you come in.

We are looking for an approachable and proactive Cover Team Manager to join our team based in Peterlee. This pivotal role will be responsible for leading and supporting our Cover Team, building strong professional relationships, providing effective supervision and ensuring team members remain motivated, supported, skilled and prepared for permanent placement.

The successful candidate will be confident in managing people, providing coaching and pastoral support, addressing concerns and having challenging conversations when required. You will work closely with Learning & Development, Regional Managers and the wider Operations team to ensure our Cover Team members are fully trained, supported and equipped to deliver the highest standards of care.

• A competitive salary of £48,000
• Enhanced annual leave entitlement that increases with length of service
• Private healthcare cover
• Team bonuses
• Fully funded NVQ qualifications to support your professional development
• Paid sick leave and company pension scheme
• Refer a friend scheme
• Entitlement to Blue Light discounts

We're looking for a confident people leader who is passionate about supporting and developing others and thrives in a fast-paced environment. You’ll be:

• An experienced manager in a care environment or similar
• Able to build effective professional relationships across the organisation
• An excellent communicator with strong attention to detail
• Confident in performance management and having difficult conversations
• Resilient and able to work effectively in a dynamic environment
• Experienced in supporting staff through induction and probation periods
• Confident in using different IT packages such as Microsoft Office
• Qualified to a Level 3 in Residential Childcare (desirable)

Nova Care Group is committed to safeguarding and promoting the welfare of the young people we support. This role is subject to safer recruitment checks, including an enhanced DBS, employment history and reference checks.