Assistant Underwriter

Introduction

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward.

Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.

Join Pen Underwriting as an Assistant Underwriter and be part of a team that values collaboration, growth, and making a difference.

This is your chance to contribute to the financial success of a leading insurance provider while developing your skills in a supportive and dynamic environment.

As an Assistant Underwriter, you’ll work closely with experienced underwriters to evaluate new business and renewals.

• You will make underwriting decisions that align with our guidelines and ensure positive outcomes for our brokers, customers, and capacity partners.
• Your role will involve reviewing risks, handling client enquiries, and maintaining strong relationships with brokers.
• Handle new business, renewal, rating and adjustment enquiries from clients through phone call, email or digital referral.
• You will also play a key part in meeting business targets by retaining clients and converting new business opportunities.
• Actively trade with brokers in negotiations to seek opportunities to sell our products and grow our accounts.
• Generate revenue and underwriting profit for the SME and Personal lines division and Pen.
• Help deliver excellent service and grow our accounts.
• Understand policy coverage and address claims-related queries.
• Collaborate with the accounts team to resolve financial queries.
• Ensure compliance with FCA regulations and company values.

• Knowledge of insurance principles and practices.
• CII qualification preferred, but not essential.
• GCSE qualifications, including English and Mathematics.
• Ability to build strong relationships with brokers and negotiate effectively.
• Proficiency in MS Office tools like Outlook, Excel, Word, and PowerPoint.
• A customer-focused approach with excellent communication skills.
• Attention to detail and the ability to identify key information for underwriting decisions.
• A proactive attitude, with the ability to manage your workload and meet deadlines.
• A collaborative mindset and a professional, approachable demeanour.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to…