Medical Receptionist

We are seeking a professional and friendly Medical Receptionist to join our healthcare team in Petoskey, MI. The ideal candidate will have experience in patient interaction, scheduling, records management, and administrative support in a medical setting.

• Greet and check in/outpatients and visitors with professionalism. Answer phone inquiries and provide a comforting presence for anxious patients.
• Schedule, confirm, and reschedule patient appointments using EHR software while optimizing provider schedules.
• Obtain, update, and maintain patient demographic, personal, and financial information accurately, ensuring HIPAA compliance.
• Verify insurance coverage, process patient payments, and assist with insurance claims.
• Manage multi-line phone systems, route calls/messages, and coordinate communication between patients and healthcare providers.
• General office duties including filing, scanning, mail management, and supply monitoring/ordering.

• Minimum 2 years of receptionist experience in a healthcare or clinic setting.
• Experience with Cerner EHR system.
• High School Diploma or GED required.