Manager Care Management

Overview

McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company.

McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Provides overall technical direction and administration to case management personnel, ensuring services are provided efficiently and effectively. Regularly reviews and revises, as necessary, relevant standards and ensures services performed comply with all hospital, system, and regulatory agency standards. Coordinates provision of services with other nursing and medical functions and serves as technical resource for departmental personnel. As an expert in the assigned area, is a resource person to both staff and physicians.

Oversees, guides, and mentors the entire team to ensure patients (a) receive the right level of care at the right time predictably and (b) requiring referral care and/or services receive them in a timely manner.

• Plans and administers directly, and through subordinate supervisory personnel, the effective management and delivery of case management services in accordance with all hospital, system, and regulatory agency standards.
• Assists with ensuring quality, financial, and customer service objectives are met.
• Assists with developing and administering capital and operating budgets in order to meet agreed-upon departmental goals and objectives. Implements appropriate methods to monitor adherence to budgets and resolve variances.
• Serves as technical resource to subordinates in resolving complex problems and in investigating and recommending corrective actions in response to incident reports and/or patient complaints.
• Assists with recommendations for new supplies and minor equipment purchases.
• Fosters smoothly running case management services and processes through timely and effective resolution of disruptions.
• Ensures the attainment of objectives through the selection, development, training, and evaluation of case management services staff.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Required:

• Bachelor’s degree in nursing or health-related field from accredited educational institution
• State licensure as a Registered Nurse (RN)
• Four years of professional experience in RN patient care and case management.

Preferred:

• Master's degree in business or a health-related field
• Two years of experience in supervision
• BLS certification

• Schedule:
  
  Full-time
• Requisition :
• Daily Work Times: 8am - 4:30pm
• On Call:
  Yes

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.