Director of Slots

Odawa Casino Resort

Job Description

Job Title:

Director of Slots

Reports To:

General Manager

Department:
Executive Job Code: SLTDIR

Date Written: 01/04/2022

Revision Date: 09/04/2026

The Director of Slots Operations provides strategic leadership, operational oversight, and financial management for all aspects of the Slot Department in support of Odawa Casino Resort's mission, values, and business objectives. This role is responsible for maximizing slot revenue and return on investment through effective game mix management, floor optimization, team development, guest service excellence, and regulatory compliance. The Director of Slots Operations leads departmental planning, budgeting, staffing, and performance management while fostering a culture of accountability, continuous improvement, and exceptional guest experiences.

This position serves as a member of the Executive Team and contributes to the overall strategic direction of the organization. This position has access to confidential, sensitive, and proprietary business information.

• Direct and oversee all aspects of Slot Department operations, including slot floor design, game selection and placement, machine performance, maintenance coordination, policies, procedures, and operational efficiency.
• Optimize slot revenue through strategic analysis of gaming performance, floor layouts, product mix, denomination configuration, and utilization rates.
• Monitor and evaluate slot machine financial, operational, and statistical performance on a daily, weekly, monthly, quarterly, and annual basis.
• Prepare and present operational and financial reports, recommendations, and performance analyses to the Executive Team.
• Recommend enhancements to departmental controls, systems, operating procedures, and business processes.
• Ensure department readiness and responsiveness to promotions, special events, and enterprise initiatives.
• Utilize AutoCAD or similar design software to develop, maintain, and evaluate slot floor layouts, gaming space utilization plans, and equipment placement strategies to maximize revenue, guest flow, operational efficiency, and regulatory compliance.
• Develop, maintain, and manage strategic relationships with gaming manufacturers, vendors, and service providers. Evaluate vendor performance, negotiate solutions, hold vendors accountable for contractual obligations, product performance, service levels, and project deliverables, and ensure alignment with organizational goals and operational expectations.
• Collaborate with gaming vendors on product innovation, capital investments, technology enhancements, and revenue growth initiatives.

• Develop, administer, and monitor departmental operating and capital budgets.
• Analyze financial trends and key performance indicators to maximize profitability and operational effectiveness.
• Manage gaming-related contracts and service agreements in collaboration with the General Manager and Director of Finance
• Identify opportunities for revenue growth, expense management, and return on investment.
• Participate in gaming product evaluations and capital planning initiatives.
• Participate in vendor selection processes, contract reviews, and capital investment decisions to ensure maximum return on investment and operational effectiveness.

• Has authority to hire, terminate, promote, demote, transfer, provide training opportunities, recommend merit increases, evaluate performance, create and adjust performance standards, creates and/or delegate staff scheduling, invoke disciplinary action and demonstrate the fair and equitable treatment of all Team Members.
• Foster a culture of engagement, accountability, continuous…