Teller, Customer Service​/HelpDesk

Join to apply for the Teller role at Water Stone Bank
.

JOB REQUIREMENTS:

Description Job purpose for Full-Time Teller position:
This position is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships by providing superior customer service and referring bank products and services when beneficial and appropriate.

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
• Support the sales process by identifying customer needs, promoting current promotional offers and referring customers to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
• Maintain knowledge of WSB s core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB s Mission.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Keep abreast of industry trends, standards, and external factors that may affect the bank.
• Recommend reasonable changes to policies, procedures, and products.
• Operate in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Other duties as assigned.

• Experience
  
  Required:
  
  6 months of cash handling and/or customer service experience.
• Experience Preferred: 2-4 years cash handling and/or customer service experience.
• Education Required:
  
  High School diploma or general education degree (GED).
• Additional education and/or experience:
  Co-op participation; and previous cash handling and/or retail experience.

• Physical Demands:
  The physical demands described here represent those that must be met by an employee to successfully perform the essential job roles. Reasonable accommodations may be made.
• The employee is occasionally required to sit; use hands to finger, handle, or feel; talk or hear.
• The employee frequently is required to reach with hands and arms. The employee is frequently required to walk; stand; and stoop, kneel or crouch.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus.
• Expected to stand 80% of the time.

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time off
• Paid Holidays
• Flexible Spending Account
• Pet benefits

For full info follow the application link.

EOE-Minorities/Females/Vets/Disabled Affimr native Action Employer

Apply Online: ipc.us/t/0

Apply BELOW