Medical Office Coordinator - Front Office

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible for ensuring timely and accurate responses to client requests. The individual is accountable for the clinical administrative functions of patient intake, scheduling, and registration, as well as clinic-based activities required to ensure accurate billing and claims.

• Manage the front desk through excellent customer service, multitasking across two simultaneous practice management systems
• Facilitate patient scheduling, intake, and check‑in processes
• Complete benefit verifications in a timely and accurate manner
• Ensure charges and documentation are completed promptly and delivered to the client
• Collect point‑of‑service payments such as copays
• Maintain appropriate clinic supplies

Minimum Education:

• High School diploma or equivalent

Required Experience:

• 1 or more years in an administrative position

Preferred Experience:

• Previous health care office experience
• Previous medical billing and coding experience
• Knowledge of benefit verification and authorization

Knowledge, Skills, and Abilities:

• Effective and professional communication skills
• Proficiency with Microsoft Office Suite
• Bilingual language skills preferred in some clinics

Virtual Employee? No

US-WI-Pewaukee

Dept Number: 1022

Full Time