Clinical Medical Assistant​/Athletic Trainer

Description

Orthopaedic Associates of Wisconsin has a history of excellence. Founded more than 40 years ago, OAW has grown to become Wisconsin's premier, multi-physician Orthopaedic practice. OAW physicians also share their knowledge, skills, and experience with the broader medical community through teaching and publishing at the local, regional, and national levels. OAW’s medical and surgical services are complemented by PAs, nurses, and other health professionals.

The Clinical Medical Assistant plays a vital role in supporting our orthopedic surgeons and healthcare team by performing a variety of clinical and administrative tasks. The MA is responsible for aiding the provider in administering patient care, assisting with medical procedures, managing patient records, and ensuring the efficient operation of the clinical environment. This position requires a compassionate individual with strong organizational skills and a commitment to delivering high-quality patient care.

• Assist with patient intake and record medical history.
• Measure and record patient vital signs.
• Greet patients and escort them to the treatment room.
• Prepare patients for examination and procedure.
• Assist physicians during examinations and procedures.
• Sterilize equipment before and after treatment and safely dispose of used items.
• Clean treatment rooms to avoid infection and prepare it for future patients.
• Collaborate with Physicians, Physician Assistants, and Nurse Practitioners to plan and execute patient care plan.
• Oversee and teach others the specialized knowledge and skills necessary to perform clinical techniques and routines.
• Safely and sensitively remove and/or apply medical equipment such as sutures, staples, external fixators, casts, and splints.
• Explain medication or equipment instructions to patients based on the provider’s prescription or direction.
• Maintain and update patient records in the electronic medical records (EMR) system.
• Ensure accuracy and confidentiality of patient information.
• Enter various imaging, therapy, and consult referrals into EPIC based on provider orders.
• Ensure sufficient stock of supplies in exam rooms, maintaining proper sterilization and maintenance of medical instruments and equipment.
• Return patient phone messages at designated times throughout the day; documents action taken in patient chart.
• Implement physician-approved clinical protocols and patient care and triage standards, facilitating all paperwork and related tasks.
• Triage incoming telephone calls and messages; instructs patient and family regarding treatment instructions.
• Maintain patient confidentiality; complies with HIPAA and compliance guidelines established by the practice.

An individual in this position must be able to perform the essential duties and responsibilities listed above successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

• Minimum of 1-2 years of experience as a medical assistant, preferably in an orthopedic or specialty clinic.
• Experience with electronic medical records (EMR) systems, preferably EPIC.
• Current certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA). Athletic Training Certification, Certified Nursing Assistant, and/or Orthopaedic Technician Certification/Registration
• Strong clinical skills, including knowledge of orthopaedic procedures and terminology.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong organizational and multitasking abilities.
• Proficiency in using medical equipment and technology.
• Compassionate and patient-centered approach to care.

• Ability to handle medical instruments, stand for extended periods, assist patients with mobility, and perform physically demanding tasks.
• Must be able to…