IT Applications Analyst - Systems & Operations Platforms

WBS, a subsidiary of WEC Energy Group, is seeking an IT Applications Analyst supporting real-time operational systems in our Pewaukee, Wisconsin location. This position offers flexibility for a hybrid work arrangement (remote/on-site) with time spent in the Pewaukee office.

This position is part of a job family (Associate IT Applications Analyst, IT Applications Analyst, and Senior IT Applications Analyst) where experience will be the determining factor.

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first‑hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

The IT Applications Analyst position will support our mission‑critical, real‑time operational platforms. The Applications Analyst will work closely with operations teams, field personnel, and business stakeholders to maintain accurate configurations and system modeling information within the enterprise operational applications.

Responsibilities include the development, support, and quality control of application user interfaces, system data points, real‑time data integrations, configuration logic, alerting frameworks, operational data accounting, and network system models. They also discover and analyze issues with application configuration, data integrity, system integrations, and communications with connected field systems as necessary.

• Supports computer systems, software applications, databases and tools. Analyzes error conditions, identifies potential causes of problems, utilizes root cause analysis techniques, and looks for multiple solutions and expedites resolution.
• Identifies, implements, and maintains key performance and process metrics to evaluate the efficiency and effectiveness of processes, procedures and applications.
• Designs, modifies, develops, implements, and tests application and system configurations.
• Writes/reviews documentation to describe system configuration processes, business logic, and test plans. Writes/reviews manuals for users.
• Designs, develops and maintains plans related to data integrity, system reliability, and consistency.
• Acts as a liaison between various groups, such as operations and field support teams, Database Administration, Network Support, and Computer Operations.
• Develops implementation plans for individual or small group tasks and small to medium projects. Accountable for developing scope, estimation, and tracking time and resources expended on projects.
• Performs on‑call responsibilities as part of an on‑call rotation.

• Bachelor's degree in Computer Science, Management Information Systems, or related field. In lieu of Bachelor's Degree, successful completion of a certified Application Development Apprenticeship will also be considered.

This position requires unescorted access to certain critical cyber assets which would require applicants to satisfy all Company and NERC Critical Infrastructure Protection Standard 004 security requirements, which includes a background investigation.

• 2+ years of experience with application support
• Power Shell, .NET C# experience
• Security patch management and software deployment knowledge
• Computer networks experience
• Strong customer service skills to act as a…