Director of Nursing

Join and lead our compassionate Bright Star Care Clinical Team as the Director of Nursing!

At Bright Star Care of Greater Waukesha & Lake Country
, we believe that exceptional care starts with exceptional leadership. As our Director of Nursing (DON), you will set the clinical vision and lead a dedicated team of nurses and caregivers committed to delivering a higher standard of care to clients across Waukesha County, Wisconsin. You’ll oversee every aspect of clinical operations — from quality assurance and compliance to client outcomes and staff development — ensuring our agency continues to uphold its reputation for excellence, integrity, and compassionate service.

• Competitive Annual Salary range of $100,000 to $104,000
• Weekly pay with direct deposit
• 401(k) with Employer Match (Traditional or Roth)
• Paid Time Off (PTO)
• Formal week-long Clinical Training Workshop
• Supportive Leadership and a Collaborative Team Environment

Clinical Oversight

• Provides care and leadership as defined within the State of Wisconsin Nurse Practice Act
• Conducts and oversees initial assessments, reassessments, and supervisory visits for skilled and non-skilled clients
• Prepares and reviews Plans of Care (POCs), clinical notes, and documentation for completeness, accuracy, and compliance
• Ensures all assessments and POCs are completed and signed by RNs within required time frames (e.g., 60-day certification cycle)
• Supervises, educates, and mentors clinical and caregiving staff, ensuring adherence to Bright Star Care’s standards and policies
• Conducts competency validations and annual performance evaluations for all clinical team members

Regulatory & Quality Compliance

• Maintains Joint Commission accreditation and continuous readiness by conducting audits, ESC submissions, and performance improvement tracking
• Leads Quality Assurance and Performance Improvement (QAPI) activities and quarterly quality meetings
• Tracks infection control, client satisfaction, and safety outcomes to identify trends and implement improvement plans
• Ensures compliance with HIPAA
  , OSHA, and state/federal healthcare regulations.
• Collaborates with ownership and operations leadership to ensure the agency remains in “good standing” with all accrediting bodies

Clinical Data Management & Reporting

• Regularly reviews ABS Clinical Reports (RN Compliance, Supervisory Visits, Incident Tracking, Task Not Completed, etc.) to monitor quality and regulatory adherence
• Reviews incident reports and develops corrective actions and trend analyses for leadership
• Maintains organized and accurate clinical records for all clients, ensuring audit readiness

Skilled and Non-Skilled Care Management

• Oversees both skilled and non-skilled home care processes from intake to discharge
• Verifies practitioner authorization, payer network status, and pre-authorization prior to case acceptance
• Ensures timely scheduling of skilled visits (typically within 24–48 hours) and reassessments for ongoing care needs
• Monitors supervisory visit frequency: every 60 days for skilled care, every 90 days for personal care, and every 6 months for companion care (or more frequently per state rules)

Team Leadership & Collaboration

• Leads daily and weekly clinical meetings, including participation in office L10 and management meetings
• Works closely with the General Manager and Owner on staffing, recruiting, and performance reviews
• Attends monthly Franchise Support Center Clinical calls and national Clinical Bootcamp
• Supports field staff and care coordinators with clinical guidance, escalation management, and client satisfaction follow-up

• Current, unrestricted Registered Nurse (RN) license in the State of Wisconsin (Required)
• Bachelor's degree in Nursing (BSN) preferred; must have graduated from an accredited program
• Three (3) of clinical experience, including at least one (1) year in a home health agency or healthcare facility
• Current CPR certification and negative TB skin test or chest x-ray
• Valid driver’s license and reliable transportation with active auto insurance
• Experience with Joint Commission compliance and QAPI programs strongly preferred
• Demons…