Certified Peer Support Specialist- Waukesha Court Services

Certified Peer Support Specialist - Waukesha Court Services

Join to apply for the Certified Peer Support Specialist - Waukesha Court Services role at Wisconsin Community Services, Inc.

The Certified Peer Support Specialist will provide 1:1 peer support to individuals in Waukesha County. Peer services include connecting peers with community resources, navigating those resources, and providing strength‑based support and encouragement. The specialist will focus on reducing stigma and promoting the benefits of peer support services by facilitating educational presentations to local businesses and community partners.

• Promote and recruit peer services, providing outreach to peers from populations within Waukesha County that currently lack access to peer support.
• Provide 1:1 peer support services to individuals in Waukesha County.
• Assist individuals in exploring goals and priorities using the Needs Assessment, supporting them throughout program enrollment.
• Provide a strength‑based review of an individual's abilities, strengths, and assets from a recovery perspective.
• Encourage individuals to become experts of their lived experiences, developing voice and choice around service participation to empower their recovery.
• Support individuals in navigating systems of care and encourage participant communication with other service providers.
• Maintain accurate documentation and case files as required by agency policy and regulations, completing initial and ongoing Needs Assessments and progress notes for each interaction.
• Work with participants’ collateral and community contacts to promote continuity of care with written and explicit consent.
• Assist participants in their process of stabilization and recovery.
• Conduct outreach to local businesses, promoting understanding and use of peer support services through educational presentations.
• Attend and participate in staff meetings and weekly supervision.
• Attend in‑service training and conferences as required.

• Other job‑related duties as may be necessary to carry out the responsibilities of the position, as determined by the supervisor.

• Maintain Peer Support State Certification.
• Knowledge of the Wisconsin Criminal Justice System.
• Knowledge of local treatment programs and community resources, including housing, education, and public transportation.
• Knowledge of the Circuit Court Access Program (CCAP).
• Strong verbal and written communication skills.
• Ability to respond appropriately in crisis situations.
• Sensitivity to cultural, ethnic, and disability issues.
• Good organizational, computer, and typing skills.
• Good judgment.
• Effective time management.
• Must be trained in all WCS required Evidence‑Based Principles, including mandated reporter training within 90 days of hire, and follow established models of fidelity.

• High school diploma or GED/HSED required; graduate of state Certified Peer Specialist training.
• Current Certified Peer Specialist certification.
• Strong written and verbal communication skills.
• Personal experience with mental health and substance‑use needs and knowledge of recovery principles.
• Meet all WCS and contractor requirements for criminal and caregiver background, driver’s record, and reference checks.
• Valid driver’s license and automobile with sufficient insurance preferred.

Has contact with a wide variety of individuals, including probation agents, case managers, therapists, families, and community resources.

Follow agency Code of Conduct; adhere to established policies and procedures of the agency and funding sources; conduct oneself ethically; maintain professional and respectful relationships with program staff, WCS staff, clients, and external agencies; demonstrate cultural, ethnic, and disability sensitivity; show commitment to agency values and mission.

Sitting at a desk and using the computer for most of the work; 40 hours per week; flexible schedule may include evenings and weekends to meet program needs.

Position is mobile, requiring community visits including home visits and other community‑based locations; requires driving within Waukesha and the ability to navigate stairs. Reasonable accommodations may be made for disabilities.

Wisconsin Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

• Entry level

• Full‑time

• Other

• Non‑profit Organizations