Account Manager - Premier Stair & Door

Flooring Services and our affiliated entities has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.

The Account Manager is a growth focused position responsible for managing specific customers and prospects. This includes corporate relations, field relations, cost consulting, and design consulting to insure profitable growth for Premier Stair.

• Achieve growth and hit sales targets by reaching out and establishing, developing, and maintaining business and customer relationships
• Consistent contact with existing customers to insure a profitable working relationship
• Perform cost-benefit analyses of existing and potential customers to better understand their business and our maximizing our cost to benefit ratio of all services sold
• Frequent shared communication with operational departments to include scheduling, processing, purchasing, or estimating regarding product development, allocation, and other pertinent information for promoting our business relationship with current customer and new customers
• Prepare and organize design information in accordance with Premier’s marketing goals of professionalism and consistency and within Premier’s operational systems to insure effective communication of all information
• Expedite the resolution of customer problems and complaints to maximize satisfaction to the appropriate person(s) at Premier to expedite a positive outcome and solution
• Effectively communicate sales efforts with team members and internal departments to insure cooperation and achieve service goals
• Perform stair measurements for installation of our products
• Occasionally meet with customers on quality control issues (in coordination with PSD Area Manager or Service Tech depending on timing and location).
• Complete and submit for authorization mileage and expense reimbursement forms as required by management
• Perform all duties in a professional manner in accordance with Premier Stair’s Mission and Values

Premier Stair is an organized team that cares, dedicated to building solid partnering relationships with a commitment to quality results.

• Medical, Dental and Vision coverage
• 401K
• Paid Holidays
• Vacation and Personal Time
• Employee appreciation events

Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

* This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.

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