District Manager, Management

Job Summary

The District Manager provides strategic and operational leadership across an assigned district, guiding branch leaders to deliver strong sales, operational, customer, and financial results while translating enterprise and regional priorities into clear branch-level expectations. This role develops branch leadership capability, builds talent pipelines, reinforces consistent operating rhythms, and drives accountability for performance, safety, customer experience, vendor partnerships, market growth, and P&L outcomes.

Through visible field leadership, coaching, structured follow-up, and change leadership, the District Manager ensures corporate initiatives are adopted locally while protecting operational discipline and supporting long-term business growth.

Talent Management: partner with branch leaders to recruit, hire, and onboard talent; ensure leaders maintain an active pipeline for critical roles and follow consistent selection standards

Training & Capability Building: set expectations for training completion and role readiness; equip branch leaders with coaching routines, tools, and resources to build field capability

Performance Development: coach branch leaders on goal setting, feedback, and accountability; review performance trends and support leaders in addressing performance gaps and recognition

Succession & Retention: develop branch leadership bench strength; identify high-potential talent through leaders, create development plans, and reduce risk in key roles across the district

Own key customer relationships at the district level and support branch leaders with escalation support, retention risk management, and service recovery for high-impact issues

Set standards for customer experience and ensure branch leaders reinforce responsiveness, jobsite support, and consistent follow-through

Partner with vendors strategically to improve availability, lead times, and service levels; ensure branches leverage preferred programs and follow vendor processes

Support negotiated deals and issue escalation as appropriate; help branch leaders route vendor and customer issues through the right support path and close the loop

Maintain visible field leadership through a consistent district cadence (branch visits, leader check-ins, and customer touchpoints) focused on priorities, risks, and execution—not day-to-day supervision

Coach branch leaders on operating rhythm including huddles, safety routines, standard work, and follow-up disciplines; verify execution through observation and dashboards

Represent the company locally and support branch leaders’ community presence to strengthen relationships and local credibility

Engage in industry organizations to stay close to market trends and create opportunities that branch leaders and sales teams can convert into growth

Run the district through a review cadence of operational and financial metrics; identify trends, prioritize actions, and hold branch leaders accountable for plans and results

Own district P&L performance by setting targets and guardrails; ensure branch leaders manage sales, margin, expenses, and productivity within expectations

Prioritize resources across branches to address constraints (staffing, equipment, workload, surge support) and keep execution on track during peak periods or major events

Balance core business and initiatives ensuring branch leaders execute enterprise programs while protecting customer experience and operational discipline

Market Growth: lead district growth plans with branch leaders; prioritize segments and whitespace opportunities and track progress through a consistent operating cadence

Sales Strategy & Execution: set expectations for activity, pipeline discipline, and deal support; remove barriers and intervene on exceptions for priority accounts

Market Knowledge: maintain a district view of competitors, pricing dynamics, and customer needs; translate insights into direction for branch leaders and sales teams

Account…