T Mobile Authorized Retailer Sales Associate

Join to apply for the T Mobile Authorized Retailer Sales Associate role at GP Mobile

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services, thrive in a fast‑paced environment, and continuously develop new skills. Responsibilities include completing new employee training and providing a world‑class customer experience.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side sell personalized solutions beyond basic device and service plans, including accessories and IoT devices.
• Approach service and sales needs with composure, integrity, and compassion.
• Use digital tools to demonstrate coverage and plan benefits, complete T‑Mobile in‑store training and continually learn about wireless innovations.
• Collaborate with T‑Mobile employees across channels to own the customer experience, resolve issues, and support team initiatives.
• Identify and hand off small business leads.
• Maintain a continuous focus on customer needs and performance goals while working with peers and store leaders.

• Passionate customer advocate who enjoys connecting and having fun.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas.
• Effective at balancing customer needs and performance goals.
• At least 6 months of customer service and/or sales experience; retail environment preferred.

• Competitive base pay plus commission.
• Benefits for part‑time and full‑time associates.
• 401K plan.
• Medical, dental and vision benefits.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High school diploma or GED.
• Bilingual candidates encouraged to apply.

This is an opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!

#Never Stop Growing  Luna Wireless doesn’t have a corporate ladder—it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because shared drive to aim high is what drives our business and culture forward.

Don’t meet every single requirement? Studies show that women and people of color are less likely to apply unless they meet all qualifications. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Luna Wireless, a T‑Mobile Premium Retailer, we strongly encourage everyone—including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ people, and parents—to apply. We are an equal‑opportunity employer and welcome everyone to our team.