Corporate Facilities & Office Manager

At Five Below our growth is a result of the people who embrace our purpose:
We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it.

It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Position Overview /Job Responsibilities - Office Manager

This is a full-time, on-site position, Monday through Friday including off hours for emergencies at Five Below's corporate headquarters in Center City, Philadelphia. The headquarters, known as Wow Town, is home to 500+ crew members and averages 350+ onsite during the week, across almost 200,000 SF. The Office Manager will be responsible for the management and oversight of all office activities, including reception, mailroom operations, workplace services, facilities management, café oversight and company events.

The ideal candidate is a resourceful problem-solver, knowledge of technical facilities, excellent communicator, and experienced in creating a workplace that supports productivity, employee engagement, and hospitality.

Key Responsibilities

* Serve as the first point of contact for all office-related matters including internal issues and key contact with landlord on all office issues

* Oversee reception operations, including visitors and front desk activities

* Good communication skills including with the team

* Oversee mailroom including incoming and outgoing mail, deliveries, and packages

* Proactive on office and workplace efficiency and needs, including supplies, equipment, and vendor relationships

* Coordinate seating assignments, desk layouts and changes to desk layouts as needed to support departmental growth and alignments

* Engage with Local Community

* Oversee 3rd party operation of internal corporate café operations and financials, ensuring a clean, high-quality, and welcoming space

* Manage the outdoor roof deck, ensuring upkeep and availability for staff use and events and the Sky Five amenity space for internal and 3rd party events

* Coordinate with IT/AV support to ensure seamless use of audiovisual systems for meeting rooms and events

* Manage and schedule janitorial/cleaning services and supplies with landlord to maintain a professional and safe office environment

* Lead planning and execution of internal office events, employee gatherings, and meetings

* Ensure facilities are well maintained, safe, clean, pest-free and fully operational

* Coordinate with 5B Asset Protection team and Philadelphia PD to ensure safety and security of crew is maintained inside the office and on the outside perimeter of the building

* Implement and maintain office policies and procedures

* Support leadership with administrative and operational needs as required

Qualifications

* Minimum of 5 years of experience in office management, facilities coordination, hospitality, or administrative operations (preferred)

* Strong organizational and multitasking skills with attention to detail

* Excellent communication and interpersonal abilities

* Proven ability to manage vendors, service providers, and event logistics

* Proficiency with Microsoft Office and/or Google Workspace

* Positive, professional, and solutions-oriented mindset

* Experience with construction projects, facility maintenance and understands new office workplace technology is a strong plus

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today!

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

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