Sales Operations Consulting Senior Associate

Industry/Sector Not Applicable Specialism Customer Management  Level Senior Associate

Job Description & Summary The Opportunity As a Sales Operations Consulting Senior Associate you will support customer sales and service strategies by analyzing client needs, shaping sales effectiveness recommendations, and helping improve customer experience and revenue growth within our Customer Consulting practice. As a Senior Associate you will manage assigned work streams, handle complex situations with sound judgment, build meaningful client connections, and guide junior team members while developing your technical skills and personal brand.

In this role at PwC, you will interpret data, assess customer engagement processes, apply a range of tools and methods, and contribute to deliverables that align with broader project objectives and changing business needs.

Responsibilities
- Analyzing customer sales and service processes to identify performance gaps and improvement opportunities
- Developing sales operations strategies that support revenue growth, customer satisfaction, and service delivery goals
- Gathering and interpreting client data to inform recommendations on customer engagement, sales effectiveness, and operating model changes
- Supporting consulting work streams by coordinating tasks, tracking deliverables, and resolving issues that affect project progress
- Preparing client presentations, findings, and action plans that translate complex information into clear recommendations
- Using sales process knowledge and digital tooling to troubleshoot channel issues and strengthen sales support activities
- Building meaningful client relationships by anticipating needs, responding to feedback, and adapting to changing priorities
- Guiding junior team members on assigned tasks while maintaining professional and technical standards

What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience

What Sets You Apart
- Sales operations consulting background supporting client-facing engagements
- Experience analyzing sales data to inform recommendations
- Demonstrating familiarity with sales strategy, coordination, and support
- Applying critical thinking to complex operational challenges
- Anticipating team and client needs across changing priorities
- Using multiple tools and methodologies to solve problems

Travel Requirements Up to 80%
Job Posting End Date The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

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As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: .

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