Operations Supervisor- Mann Center

Position: Operations Supervisor- The Mann Center
Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit 

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...

it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground.

There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

The Operations Supervisor plays a key role in ensuring the seamless execution of daily venue operations, VIP programs, and special activations. Acting as a liaison between the venue team, guests, and management, this individual is responsible for maintaining high operational standards, ensuring exceptional guest experiences, and fostering strong communication among all stakeholders. This is a part-time, seasonal This part-time, seasonal role (approximately April-November) If you are a detail-oriented leader with a passion for operational excellence and delivering top-tier guest experiences, we invite you to apply for the Operations Supervisor position!

WHAT THIS ROLE WILL DO

* Oversee venue operations to ensure efficiency, organization, and adherence to venue policies and procedures

* Advance, coordinate, and execute VIP programs and activations ensuring a flawless experience for high-profile guests, artists, and partners

* Serve as a key point of contact between venue staff, guests, and senior management, facilitating clear and effective communication

* Monitor and address operational challenges in real time, proactively identifying and resolving issues

* Ensure that all staff members adhere to company policies, SOPs, guest service standards, and safety regulations

* Support the Operations Manager in implementing process improvements and operational strategies

* Conduct regular inspections of venue spaces to ensure cleanliness, organization, and readiness for events and daily operations

* Maintain accurate records of operational activities, guest feedback, and incident reports

* Train and mentor team members, fostering a culture of teamwork, accountability, and excellence

* Possess a problem-solving and growth mindset

* Willing to help in any department wherever is needed

* Adhere to Responsible Alcohol Service training guidelines and company policies to ensure the responsible service of alcohol

* Other related duties as assigned by management

WHAT THIS PERSON WILL BRING

Required:

* Strong leadership and problem-solving skills with the ability to make quick, informed decisions and effectively diffuse problematic situations

* Have a keen social perceptiveness, being aware of other's reactions and understanding why they…