Advisory Solution Consultant - Partners

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Service Now is seeking a Advisory Solution Consultant to support our Global Partnerships and Channel partners.  In this role, you will be expected to provide pre-sales support, technical product and architecture advice, and ongoing communication of the latest Service Now solutions and capabilities. You will assist our partners in building practices that deliver exceptional customer outcomes.  Additionally, you will be responsible for evangelizing Service Now mindshare to our partner community to evolve a "Service Now First" approach, to sell effectively to their customers, and to extend the Service Now value proposition.

** To be successful in this role you have:*
* + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

+ 7+ years of pre-sales solution consulting or sales engineering experience

+ What you need to be successful in this role:

+ Undergraduate degree in Commerce, Computer Science, Engineering etc.

+ Working knowledge of modern web technologies and cloud computing

+ Experience and understanding of multiple technical domains - application, data, integration, big data, mobility, analytics, etc. 

+ Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

+ Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions

+ Quick adoption and understanding of industry/vertical business challenges and mapping how Service Now can help transform those verticals  

+ Strong facilitation skills, to encourage clear articulation of the business issues and effective solution design by the relevant players 

+ Sharp business judgment, ability to see "big picture" and to prioritize 

+ Executive presence, strong verbal and written communication 

+ Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment 

+ Talented at explaining complex topics clearly and concisely, and effective at providing practical guidance

+ Ability to collaborate and interact at multiple levels (Enterprise Architects, Technical Architects, Offering Managers, Directors, VP's, and CXO's)

+ Travel, 25% as required

FD21

For positions in this location, we offer a base pay of $131,925 - $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

** Work Personas*
* We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here () . To determine eligibility for a work persona, Service Now may confirm the distance…