P2P Process Improvement Lead

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career  Summary This job leads technical projects within the functional systems and technology platform, integrating business and functional priorities. It ensures strategic alignment with business objectives and manages platform integrity.

The role operates with broad expertise, driving improvements and solving complex organizational challenges.

Job Description Responsibilities:

Serving as the primary technical point of contact for the functional systems and technology platform within the department

Providing subject matter expertise on platform changes, capabilities, and organizational policies and procedures

Conducting thorough reviews of technical solutions to ensure they align with business requirements and achieving stakeholder agreement on deliverables

Ensuring the integrity of the functional platform by evaluating the impacts of system upgrades

Managing relationships with business stakeholders to gather product and technical requirements

Performing needs analyses for system integrations to meet business objectives

Managing training initiatives for the introduction of new applications or features

Assessing and recommending new functionalities from vendor releases for the platform

Working closely with the quality assurance team to document and account for necessary testing

Providing input on user experience and participating in technical deployment activities to ensure platform readiness and stability

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team make big things happen by working together and being open to new  an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills Business, Process Improvements, Procure-to-Pay We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter…