Product Support Specialist: User & Troubleshooting
Listed on 2026-10-30
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Hanover Research is hiring a customer/product support specialist to serve as the primary contact for digital product users, troubleshoot login, access, and functionality issues, and escalate defects to Product and Engineering. The ideal candidate has 2+ years in customer or product support, strong problem-solving and communication skills, and experience with CRM and CMS platforms.
The role includes PTO, holidays, 401(k) matching, medical and dental benefits, wellness perks, and community
We are seeking a motivated Product Support Specialist:
User Help & Troubleshooting to join Hanover Research in United States.
Join us at Hanover Research as our next Product Support Specialist:
User Help & Troubleshooting in United States.
We are currently recruiting a Product Support Specialist:
User Help & Troubleshooting for our team in United States.
This is an excellent position to take on the Product Support Specialist:
User Help & Troubleshooting role at Hanover Research.
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