Fintech AI CX Architect & Automation Lead
Listed on 2026-10-30
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IT/Tech
AI Business & Operations, AI Engineer (Applied/Software), AI Evaluation, FinTech
Kovo is seeking its 4th Customer Experience hire to shape the future of AI-powered support. This role blends hands-on customer care with operational thinking and system improvements for support at scale.
You will build AI CX workflows, monitor AI agent performance, and escalate complex issues when human judgment matters, all while maintaining high quality and customer satisfaction. We're a fast-growing fintech startup with a remote-first culture, offering ownership, learning, and impact as core
This Full Time role is for the Fintech AI CX Architect & Automation Lead role at Open Krill.
We have an opening for a Fintech AI CX Architect & Automation Lead in United States within Human Resources, Sales.
This role, Fintech AI CX Architect & Automation Lead at Open Krill, could be your next move.
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