Solution Architect; FDE

Design and deliver monitoring solutions for large enterprise environments, combining architecture advice with practical engineering. You will guide customer engineering teams, investigate significant performance problems, and work with product engineers to communicate functional gaps and improvement opportunities. The work ranges from consulting and implementation to hands-on automation and code contributions.

• Lead customer teams through the design and implementation of repeatable monitoring solutions.
• Diagnose performance issues in complex environments and recommend or implement mitigations.
• Build or adapt tools and solutions for customer deployments and internal team needs, including code where useful.
• Translate customer requirements and product gaps into clear feedback for engineering teams.
• Advise on infrastructure, cloud services, automation, and deployment approaches for enterprise systems.

• Bachelor’s degree, or five additional years of relevant information technology experience in place of a degree.
• At least five years of software or solution engineering experience.
• At least five years leading and consulting in large enterprise or corporate environments.
• Strong understanding of cloud services, networking, security, load balancing, and capacity planning.
• Experience with containers, software delivery practices, and resilient, high-performance systems across hybrid or multi-data-center environments.
• Ability to contribute both as a trusted technical advisor and through hands-on implementation or code.

• Experience with application performance monitoring or observability platforms.
• Familiarity with one or more major cloud providers, Kubernetes and service mesh, databases, platform services, and open-source technologies.
• Coding or automation experience with languages and tools such as Java, C#, JavaScript, SQL, Ansible, Puppet, or Terraform.

• Most work is remote, with moderate to minimal travel described.
• The source lists a salary range of $148,000-$185,000 and health, dental, life, disability, retirement, and paid-time-off benefits.