Solution Architect

Lead the design and implementation of monitoring solutions for large enterprise environments, combining architecture, infrastructure, automation, software engineering, and client advising. You’ll work with customer engineering teams to address performance challenges, deliver repeatable deployments, and communicate product gaps and improvement opportunities to internal engineering teams. Most work is remote, with some travel.

• Lead technical engagements with enterprise customers and guide their engineering teams.
• Design and implement monitoring solutions suited to complex environments.
• Investigate major performance issues and help determine effective mitigations.
• Contribute hands‑on configuration, automation, or code for customer and internal solutions.
• Communicate functional gaps and product feedback to engineering teams.
• Apply established delivery practices, including testing and continuous integration and deployment.

• Bachelor’s degree or five additional years of relevant IT experience in lieu of a degree.
• At least five years of software or solution engineering experience.
• At least five years leading and consulting in large enterprise environments.
• Strong knowledge of cloud services, with expertise or certification in at least one major cloud platform.
• Understanding of networking, security, routing, load balancing, and capacity planning.
• Experience with containers, high availability, disaster recovery, performance, and hybrid cloud environments.

• Experience with application performance monitoring solutions.
• Familiarity with Kubernetes, service mesh, databases, platform services, web applications, and support.
• Ability to work with a broad range of open‑source technologies and cloud services.

Primarily remote, with moderate to minimal travel.

Compensation and benefits depend on experience, education, and location; the source lists health, dental, life, disability coverage, retirement savings, and paid time off.