IT Analyst; MS Technologies

The position supports IT operations centered on Microsoft technologies, working as an analyst within a software services environment. The role involves contributing to technology delivery for clients across multiple industries, helping maintain and improve Microsoft-based solutions.

• Analyze, troubleshoot, and resolve issues within Microsoft technology environments.
• Support implementation, configuration, and maintenance of Microsoft-based solutions for business needs.
• Collaborate with technical teams on systems integration, application services, and data management initiatives.
• Document processes, configurations, and procedures related to Microsoft platforms.
• Assist with software configuration management, change management, and distribution workflows.

• Working knowledge of Microsoft technologies such as Office 365, Exchange, and related server or cloud platforms.
• Familiarity with IT service areas including systems integration, data services, or enterprise application support.
• Ability to analyze technical problems and communicate findings to stakeholders.
• Willingness to participate in cross-functional delivery teams.

• Exposure to workflow, change, or configuration management practices.
• Understanding of cloud hosting, backup, or disaster recovery solutions.

* Note:

The source material does not include a full job description, seniority level, salary, or specific benefits for this role.*