Manager, Foreclosure

• Carrying out management responsibilities in accordance with the company’s policies, applicable laws and the company’s overall Guiding Philosophy
• Managing the day-to-day operations of the foreclosure department
• Acting as a coach to the foreclosure department and motivating the group to achieve the desired results
• Performing hands-on training of all new hires in their charge
• Conducting periodic desk reviews and completing annual performance reviews
• Organizing workloads according to quantity of foreclosure files
• Assigning workloads to the foreclosure personnel for processing
• Writing letters or approving letters for use in the foreclosure department
• Assisting subordinates with foreclosure activities in difficult cases
• Examining quality of work conformance to policies and procedures
• Studying and standardizing procedures to improve efficiency of subordinates
• Monitoring foreclosure attorneys and their quality of service.
• Managing and coordinating activities of clerical support staff
• Directly managing employees in the foreclosure department
• Carrying out supervisory responsibilities in accordance with the company’s policies and applicable laws
• Interviewing and hiring new employees
• Rewarding and disciplining employees in accordance with the company’s policies and applicable laws
• Addressing complaints and resolving problems in accordance with the company’s policies and applicable laws
• Exhibiting a working knowledge of Microsoft Outlook/Word , Excel, Fiserv, Tempo and Business Objects
• Reviewing and responding to internal and external Quality Reviews
• Comply with all company policies and procedures.
• Maintain regular and punctual attendance.

Performs other related duties as assigned.

This position has direct reports. Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s Degree from a Four (4) year College or University and 6-7 years of experience or equivalent combination of education and experience.

None required

Problems and issues faced are moderately complex. Problems typically impact own department and maybe other departments. Problems are typically solved through drawing from prior experience and analysis of issues.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is…