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Field Manager

Job in Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listing for: Peak Claims Group
Full Time position
Listed on 2026-10-09
Job specializations:
  • Management
  • Quality Assurance - QA/QC
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Field Manager New

The Field Manager is accountable for field performance. This role leads, coordinates, and holds inspectors and adjusters responsible for execution in the field. Schedules get hit, standards get followed, and files come back complete. When field performance slips, this role owns fixing it.

Requirements

Manage and support a team of field inspectors and/or field adjusters across assigned territories

Ensure timely first contact, inspections, photo quality, and same-day or next-day uploads

Enforce field standards for scope notes, documentation, and photo requirements

Monitor workloads, assignments, and coverage to meet client SLAs and surge demands

Review field submissions for completeness before QA and desk handling

Provide direct feedback, coaching, and corrective action to field staff

Identify performance gaps and remove obstacles impacting cycle time or quality

Coordinate with QA, desk adjusters, and operations to keep files moving

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