Account Executive - Services & Software Buying Programs - MD​/VA​/DC

The application window is expected to close on: 02/06/2026

** Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .

Candidate must reside in or willing to relocate to the East Coast

** Meet the Team*
* Our Team - Commercial East Services Sales - is covering US Commercial Select customers. We are looking for an AE Services & SW sales to cover our Commercial East Area. Our Team is passionate about positioning whole broad portfolio of Cisco Services - Support, Consulting, Packaged and Learning Services across our cluster. Services Sales is a highly respected team of services professionals working closely with Cisco customers and Partners, driving the development of new business models, solutions & ways of working.

The team is collaborating with various Cisco organizations in driving services sales opportunities.

Success is directly associated with crafting strong and relevant customer relationships and attainment of sales targets from net-new services growth in your assigned accounts. You will collaborate with the extended account team:
Services Sales Premium, Software Sales, Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, CX Delivery, CX SDA, CX Architectures, CX CMS, Legal, Finance and our Partner ecosystem to develop services strategies and drive new opportunities to closure.

** Your Impact*
* The role is within the US Commercial, Software & Strategic Sales Organization. Our Vision is to drive customer business outcomes and improve our relevance in core markets. We achieve lifecycle selling by integrating our services, software and adaptable commercial models, to provide outstanding customer results. We have 3 pillars of focus: think Big, Play to Win and Drive Durable Growth!

In the Account Executive - Services & SW role and as a key member of the account team, you will lead the NEW services unattached strategy within our largest account. You will be focused on growing Premium Services offerings and penetration within our customers and in improving our New, Recurring Annual Services ACV, a very important financial metric for Cisco.

It will be important for you to develop a deep knowledge of the customer and their needs to ensure you can provide an outstanding solution. As the expert on Cisco strategic services, you will support the sales team and/or partner on the best services solution to achieve customer outcomes and value realization throughout the customer lifecycle.

** Minimum Qualifications*
* + BA degree or equivalent experience.

+ 5+ years related experience.

+ Strong Technical experience & certifications

+ Extended experience in the tech sales space

+ Sales track record of closing business and exceeding targets

** Preferred Qualifications*
* + You have in-depth knowledge of selling processes. (i.e., strategic account planning, extended resource engagement, sales cycle, etc). You are a strategic problem solver whose primary goal is to deliver outstanding business outcomes to your customers.

+ You will provide weekly, monthly and quarterly forecasts, pipeline development and customer satisfaction.

+ You hold yourself accountable for driving new and incremental business within your customer base. You have a collaborative mentality and understand the value of the collective team with the ability to pull in team members and complete to closure.

+ A self-starting sales professional with shown success in the technology services industry with a strong aim to get results and very motivated to exceed sales goals. You will use your natural curiosity and insight to establish relationships and provide the best solutions to our customers.

+ Services sales experience in IT and Telco or related industry and experience selling directly or through channel partners

+ Understanding of Commercial market, trends and business dynamics

+ Uncovers and understands customer strategies and objectives; identifies and leads multiple buyer personas (c-level, technical, economic, etc.). Ability to tailor messages to an appropriate audience.

+ Ability to develop positive relationships based on deep understanding of the customer's perspective

+ Collaborate and drive cross functional team within Cisco through influence to desired outcomes

+ Persistence & resourcefulness - being able to challenge & not take 'no' as an answer

+ Travel will be required

+ Knowledge of Cisco's or a competitor's Professional / Premium & Advanced Services portfolio

+ Knowledge of Cisco Buying Programs

+ Expertise in Outside-In / Consultative selling

+ Understanding of Key Drivers and Strategic Imperatives of relevant Industry

+ Strong leadership skills and pro-active approach

** Why Cisco?*
* At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These…