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Forward Deployment Engineer

Job in Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listing for: Xcede
Full Time position
Listed on 2026-10-27
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), DevOps, Backend Developer, Cloud Engineer - Software
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Forward Deployment Engineer - Agentic AI Infrastructure
Fully Remote with client site travel

I’m partnering with an early‑stage AI infrastructure company building a runtime control plane for the agentic enterprise technology designed to help organizations safely deploy, monitor, govern, and scale autonomous AI agents in production.

They’re building at the intersection of AI infrastructure, observability, security, and enterprise deployment, giving organizations visibility and control over increasingly complex ecosystems of AI agents.

They’re now looking for a Forward Deployment Engineer to join their small, senior engineering team and become one of the first technical people customers work with.

This is a highly hands‑on role combining software engineering, AI infrastructure, and customer‑facing technical delivery. You’ll embed directly with enterprise engineering, platform, and security teams, own deployments end‑to‑end, and feed what you learn in the field directly back into the product.

Day to day:
  • Lead enterprise deployments from initial integration through production
  • Build integrations and adapters across agent frameworks, model providers, and observability stacks
  • Configure policies, evaluators, and dashboards for customer environments
  • Troubleshoot complex production issues across AI and enterprise infrastructure
  • Turn customer requirements and field learnings into product improvements
  • Work closely with the founders, Product, and Engineering to influence the roadmap
  • Contribute directly to production code
Skillset:
  • 2+ years of software engineering experience with customer‑facing technical exposure
  • Strong Python and Type Script
  • Experience with Kubernetes and Docker, particularly in secure/on‑prem environments
  • Exposure to LLMs, GenAI systems, or agent frameworks
  • Comfortable operating in ambiguous, fast‑moving startup environments
  • Strong communication skills and the ability to work directly with enterprise customers
  • Experience with Lang Chain, Lang Graph, MCP, AI/ML infrastructure, observability, developer tooling, enterprise security, or engineering consulting would be particularly relevant.

This is a great opportunity for someone who wants more than a traditional software engineering role. You’ll have direct customer exposure, meaningful product influence, significant technical ownership, and the chance to help define how enterprise AI agents are deployed and governed in production.

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