District Sales Administrator; Administrative Support

EFCO is looking for an exceptionally bright, multitasking, and self-motivated administrator to support the Phoenix District office.

Why EFCO?At EFCO, we uphold the core values of Quality, Integrity, Innovation, and Super Service, shaping how we work and serve our customers. We are a global leader in concrete formwork and shoring solutions, with nearly a century of experience supporting major construction projects worldwide. Joining EFCO means becoming part of a company that values leadership, strategic thinking, and continuous growth.

Your Role

In this role, you are a jack of all trades! The Sales Administrator performs administrative functions critical to the district office running efficiently. You will partner with Team Members across departments to handle administrative tasks. As the gatekeeper and extension of our district office, you’ll be at the center of team activity, playing a pivotal role in driving efficiency and cohesion across all levels and departments of the company.

Responsibilities:

• Process New Orders promptly and ensure important information is communicated with internal Departments
• Email Security Deposit and/or Down Payment Invoices to customers
• Account Collections, contacting customers regarding past due balances and ensuring payments are being received within payment terms
• Research account issues and invoicing questions, ensuring we are providing excellent service to our customers
• Updating project information and following up on time sensitive issues
• Submit credit and refund requests
• Submit weekly payables
• Communicating directly with our corporate office and cascading information to Team Members
• Prepare professional business communication documents, letters, and emails
• Using problem-solving abilities to adjust or prioritize tasks on last-minute changes
• Handle new tasks and responsibilities as needed during downtime, autonomously provide solutions and assistance, and handle novel issues
• Assist with team activities, events, or travel arrangements (team meetings, social events)
• General administrative duties, distributing and sending mail, maintaining office equipment, contacting vendors, ordering and keeping inventory of office supplies

Qualifications:

• High School Diploma, GED or equivalent certification
• At least 2 years of Administrative experience
• At least 2 years of experience in Microsoft Office Suite (Outlook, Excel, Word, Teams)
• Excellent Numeric and Alpha skills
• Excellent Written and Verbal communications