Senior Document Services Specialist

Senior Document Services Specialist – Epiq

Join the Epiq team as a Senior Document Services Specialist. This position is located at an Epiq facility and works the Thursday–Sunday 8 pm–7 am shift.

It’s fun to work at a company where people truly believe in what they are doing!

The Senior Document Services Specialist provides a valuable function helping clients streamline their administration of business operations. The role includes testing new word processing software and training and mentoring Document Specialists and clients.

• Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software.
• Prepare and edit complex documents, spreadsheets, and charts.
• Provide coordination and administrative support for special projects.
• Efficiently handle time‑sensitive and confidential materials.
• Perform document diagnostic activities related to troubleshooting document inconsistencies.
• Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribe audio and digital dictation, including deposition transcripts as required.
• Spell‑check, proofread, and cross‑check documents to ensure accuracy and completeness.
• Maintain up‑to‑date knowledge of specialized applications and upgrades.
• Provide feedback and insight into each team member’s performance when requested.
• Promote teamwork, confidence, and positive attitudes.
• Provide directions, instructions, and guidance to the team.
• Assist with reviewing re‑works or poor job outputs from team members.

• High‑school diploma or GED.
• 3+ years working in document outsourcing or the legal industry preferred.
• Ability to learn responsibilities through in‑person, remote, and self‑guided learning.
• Strong initiative and ability to work independently with minimal supervision.
• Working knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint).
• Experience with Adobe Acrobat or Kofax for PDF manipulation is a plus.
• Excellent spelling, grammar, punctuation, sentence structure, and proofreading skills.
• Ability to organize and prioritize multiple assignments.
• Ability to excel under pressure within established timeframe while delivering quality work.
• Strong communication, interpersonal, teamwork, and customer‑service skills.

The compensation range for this role is $25.00 to $28.00 USD per hour and may be eligible for an annual bonus. Actual compensation will depend on location, skills, experience, and qualifications.

Epiq complies with all applicable equal employment opportunity laws, making employment decisions without unlawful consideration of any protected basis. The company takes affirmative action for minorities, women, veterans, and individuals with disabilities. Assistance or accommodations are available for applicants with disabilities upon request. Qualified applicants with arrest and conviction records may be considered, subject to applicable law.