Receptionist, Administrative/Clerical
Listed on 2026-01-01
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Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
About the Role
The Receptionist role at H&R Block is a seasonal position serving as a Client Service Professional. In this role you will focus on wow-ing clients now and in the future, both in person and virtually.
Company OverviewAt H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.
Typical DayHelp others and see the impact of your work firsthand. Build client relationships that grow stronger each year and support clients in making confident, informed decisions about their lives, careers, and money.
Requirements (Preferred)- High school diploma or equivalent
- Ability to work a flexible schedule and/or in multiple locations
- Sales or marketing experience
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service, both in person, over the phone, and virtually
- Maintain office cleanliness and organization of resources with team members
- Perform other duties as assigned
- Experience working in a fast‑paced environment
- Previous customer service experience
- Ability to multitask
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
- Employee Assistance Program with Health Advocate
- Wellbeing program, Better You
- Neurodiversity and caregiver support
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility applies)
At H&R Block we remain committed to building a connected culture in which trust, care, and connectivity guide our work. We are an equal‑opportunity employer welcoming diversity in all its forms. If you’re looking to make an impact, H&R Block is the place for you.
Locations:
Phoenix, AZ (salary $50,000.00–$75,000.00) | Scottsdale, AZ (salary $56,000.00–$60,000.00).
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