Exam Proctor - Student Support Assistant II; Part-Time)(Phoenix

Exam Proctor - Student Support Assistant II (Part-Time)(Multiple Openings)(Phoenix)

Join to apply for the Exam Proctor – Student Support Assistant II (Part-Time) role at University of Arizona
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The Exam Proctor plays a critical role in maintaining the integrity, fairness, and security of the assessment process. This position ensures that all exams are administered in accordance with institutional protocols and standards, monitors test-takers, enforces rules, and provides support to students during assessments. The proctor is responsible for creating a distraction‑free environment and reporting any irregularities or misconduct. Per LCME Accreditation, testing is required to be monitored in person and/or via a virtual platform(s) such as Exam Soft, Lock Down Browser, Exemplify, NBME Secure Browser and Zoom.

• Understand and comply with all testing procedures, practices and policies.
• Maintain a secure testing environment.
• Monitor test‑takers to ensure adherence to exam rules and institutional policies including Attendance and Absence Policy.
• In‑person exams:
  Prepare the testing room by arranging seating, distributing materials, ensuring equipment is functional, and collecting test material at completion of exam.
• Virtual proctoring:
  Monitor the exam session via Zoom, providing support through phone or chat as needed, verifying the integrity of the testing environment, and ensuring students properly dispose of scratch paper at the completion of the exam.
• Observe students continuously to detect rule violations; document and report any irregularities, cheating, or disruptions.
• Check‑in examinees, verify identification, and explain the exam policies.
• Provide clear instructions and respond to student inquiries related to exam procedures.
• Assist with technical issues or disruptions, coordinating with IT support when necessary.
• Resolve systematic problems or testing issues that may arise during exam sessions.
• Administer and manage multiple exams and scheduling windows.
• Document and report any irregularities, discrepancies, misconduct, or technical issues in a timely and efficient manner.
• Minimal housekeeping duties such as sanitizing keyboards, shredding scratch paper, sharpening pencils, etc.
• Assist with and provide accommodations for students with disabilities.

• Basic technical proficiency with laptops, tablets, and exam software (e.g., Exam Soft, NBME, Zoom).
• Excellent communication and interpersonal skills.

• High school diploma or equivalency.
• Three (3) years of relevant experience, or an equivalent combination of education and work experience.

• Previous Exam Proctor experience.
• AA Degree.

Job Type: Part‑time
FLSA: Non‑Exempt
Hours per week: Varies
FTE: 0.05‑0.25
Pay rate: $16.50‑$20.63 hourly

College of Medicine‑Phoenix, Office of Human Resources
HR-PHX

Application:
The online application should be completed in its entirety. Blank or missing information may be considered an incomplete submission.
Cover Letter:
Should clearly indicate how your skills and professional employment experience meet the Minimum and, if applicable, the Preferred qualifications.

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the University of Arizona releases an Annual Security Report (ASR) for each of its campuses. Reports include Clery crime statistics for the previous three calendar years and information on policies, procedures, and programs to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims.

Paper copies of the reports can be obtained by contacting the University Compliance Office at cleryact.