Senior Executive Assistant

Job Description

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team has come together with the common goal:
Make health care easier, so life can be better. The future of health care starts here. If you’re ready to change lives, we want to hear from you!

Primary City/State
:
Phoenix, Arizona

Department Name
:
Care Mgmt Admin

Work Shift
:
Day

Job Category
:
Administrative Services

As the Senior Executive Assistant, you will be supporting Dr. Marjorie Bessel, Chief Clinical Officer. This includes maintaining calendars, coordinating projects, running reports in Excel, analyzing data, coordinating communications, and coordinating meetings, events, and conferences. This position requires handling sensitive and confidential reports, identifying solutions and resolving administrative problems.

• Frequently handles a wide variety of situations and conflicts involving the clerical and administrative function of the office, which cannot be brought to the attention of the executive.
• Interprets requests, takes appropriate action, evaluates level of information, and decides when the executive should be notified. In executive’s absence, directs and ensures that requests for action or information are relayed to the appropriate staff member.
• Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Independently composes and signs correspondence for executive as needed.
• On own initiative, composes correspondence or responds to individuals, which requires knowledge of executive’s views, philosophy, and some understanding of technical matters. May serve as the executive’s representative at meetings and express the executive’s viewpoints at such meetings.
• May assist in preparation for board of director’s meeting, including researching and gathering information and other background materials as required. Safeguards sensitive information, ensuring privacy and security.
• Maintains executive’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel plans. On own initiative, arranges for staff members to represent organization at meetings and conferences.
• Stays informed about key business projects and deadlines to advise the executive as needed. Supports projects by drafting project documentation, organizing teams, creating agendas, and capturing relevant meeting minutes and action items. Assists the executive with tracking scope, objectives, deliverables, and constraints. Prepares reports including conclusions and recommendations for solution of operational and administrative problems.
• May hire, train, conduct performance reviews, and direct the workflow for the department staff. This includes completing projects by assigning work to clerical staff and following‑up on results.
• This position primarily focuses on the operations of the office of the Senior Leadership Team. Responsibilities extend across organizational lines, requiring extensive interaction and involvement throughout the system, as well as the community. This position interacts with SMT, board members, physicians, patients, board members, employees, as well as business and community leaders.

• Strong working knowledge of business and/or healthcare operations as normally obtained by the completion of a bachelor’s degree in business or related field.
• Must possess at least four to five years of advanced administrative support experience at a progressively responsible level required, including management of projects.
• Proven ability to work independently and manage multiple projects and activities simultaneously in a fast‑paced environment.
• Must possess independent decision‑making abilities, as well as considerable judgment and initiative to determine the approach or action to take in non‑routine situations.
• Must have the ability to analyze non‑routine administrative details of moderate complexity…