Legal Workflow Coordinator - 2nd Shift; Hybrid

Legal Workflow Coordinator - 2nd Shift (Hybrid)

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and worldwide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

• Shift: Monday - Friday 3:00pm - 11:30pm
• Pay: $22.42 + $2 shift differential
• Training: 3-4 weeks (9:00am - 5:00pm, non-flexible)
• Hybrid: 3 days on site and 2 days remote (eligible post 90‑day probation)

• Serve as the primary point of contact for incoming requests to the department for word‑processing projects such as formatting, proofreading, editing, styling documents, printing, and converting or saving documents to images (PDF).
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department.
• Interface with requesters to gather detailed information to better understand the nature and requirements of assignments.
• Analyze requests to determine task execution and engage the appropriate resource.
• Direct requests to proper resources and coordinate with local and off‑site office services.
• Assist with proofreading tasks and quality control analysis during heavy volume periods.
• Deliver projects within a reasonable, negotiated timeframe.
• Perform other related duties and assist with special projects as assigned.
• Maintain thorough knowledge of all firm‑supported software packages.
• Other duties as assigned.

• Ability to work in a fast‑paced environment and meet pressing deadlines.
• Ability to produce quality work product.
• Minimum typing speed of 60 wpm with 95% accuracy.
• Excellent verbal and written communication skills.
• Flexibility to work overtime as required.
• High school diploma or equivalent required; bachelor’s degree or 2+ years of legal experience preferred.
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.
• Experience with legal software such as Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, Doc Xtools, Omnipage, Forte, Mac Pac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E‑Transcript Bundle Viewer, and Citrix Workspace is an added advantage.
• Prior document processing experience in a team environment.
• Knowledge of legal terminology preferred but not required.
• Transcription experience a plus.

The rate of pay for this role at the noted location is $22.42 per hour. In addition to base pay, the total compensation package may include overtime, shift differential, call‑in, and stand‑by pay. RRD offers benefits including medical, dental, and vision coverage; paid time off; disability insurance; 401(k) with match; life insurance; and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre‑employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans.